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Shipping & Returns

Returning Goods

(a) Goods must be returned by the Customer’s own courier unless faulty or incorrect;

(b) Goods must be accompanied by either the relevant INVOICE COPY or INVOICE NUMBER;

(c) Any goods that are embellished in any manner, screen printed, embroidered, label changed etc will not be credited and will be returned to the Customer;

(d) Goods cannot be returned for credit after 21 days from despatch date of order (other than returns for breach by Empire Promotions of the Australian Consumer Law); and

(e) Discrepancy claims against orders will only be accepted within 5 working days from receipt of order.